The Vendor shall solely be responsible to service the Customer and Dreampot's obligations are limited to payment only. The vendor handles product and service delivery to the Customer.
Once you purchase a voucher, it cannot be refunded but can be used within the corresponding vendor’s store to redeem that voucher amount
You cannot raise a replacement once the product has been opened and used unless the product is faulty or defective. In case you receive a product with a manufacturing defect, please raise a return/replacement request within 7 days of delivery with the corresponding vendor. Dreampot is not liable for faulty products, the seller/ manufacturer is to be Liable. For more information, refer to the vendor’s website